CQ MixPad on MacOS

Forums Forums CQ Forums CQ troubleshooting CQ MixPad on MacOS

This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of sir_oliver sir_oliver 1 month, 1 week ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #122914
    Profile photo of sir_oliver
    sir_oliver
    Participant

    I’m having troubles when using the CQ MixPad App (V1.2.0) on my MacBook Pro (Sonoma 14.4.1):

    when I try to control the faders with the trackpad it won’t work.
    I have to connect an external mouse to use the software.
    Has anybody else these kind of troubles? Is there a workaround?

    Thanks.

    #122923
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @sir_oliver

    Thanks for letting us know.
    Looking into this it seems there is a MBP+Sonoma+MixPad bug where if you try to use a two finger gesture on a fader to move it (as if using a scroll wheel) you can get it into a state where it can’t be moved as intended.
    You can clear the ‘lock’ by just going to another screen and back and there isn’t any issue with operating the faders normally, by clicking and dragging them.
    It’s been reported to the team so we can look at whether there’s a fix we can put it on our side.

    Hopefully this explains it, but if not, please contact us directly through support.allen-heath.com with more information.

    Thanks,
    Keith.

    #122928
    Profile photo of sir_oliver
    sir_oliver
    Participant

    @keithjah

    Thanks for the quick feedback!
    The “fix” with switching screens works, but it would be nice to be able to use the “Three finger drag” gesture to move the faders and controls.

    Looking forward to your next software releases …

    Bye,
    Oliver

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.