CQ Mixpad Loses Connection

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This topic contains 6 replies, has 4 voices, and was last updated by Profile photo of KeithJ A&H KeithJ A&H 2 months, 1 week ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #119094
    Profile photo of Hansenhaus
    Hansenhaus
    Participant

    Just got my CQ-12T up and running and noticed that the CQ Mixpad app on my iPad will lose connection to the mixer when the app is in the background. Is this normal?

    I already had a tough time with the first small travel router I purchased. TP-Link N-300 couldn’t stay connected for more than 15 seconds not matter what. Returned it and got the GL.iNet GL-SFT1200 (Opal) and it works fine unless the Mixpad app is relegated to the background. The router is configured to be an access point. It is mounted in my rack and the mixer sits on top of the rack.

    I want to run my IEM mix from my iPad which is also running Forescore for my charts. It is annoying to have reconnect MixPad to the mixer every time I switch back to the app from ForeScore.

    Any help is appreciated.

    Thanks,

    Eric

    #119097
    Profile photo of mfusa
    mfusa
    Participant

    My experience is the same running mixpad on my iPad. I don’t believe that it had anything to do with networking and agree it would be nice to have it fixed somehow.

    #119098
    Profile photo of Hansenhaus
    Hansenhaus
    Participant

    Thank you for reply. At least I know it is not the router. Hope they can change this.

    #119151
    Profile photo of Hansenhaus
    Hansenhaus
    Participant

    I purchased Mixing Station for my iPad and this app does not lose the connection when running in the background. Or at the very least quickly reestablishes the connection when bringing the app to the foreground. My old QSC Touchmix 8 did not lose the connection when the app was in the background as well. The CQ MixPad app should be able to do this as well.

    #119161
    Profile photo of Lee7
    Lee7
    Participant

    This is an issue with MixPad that I hope will be resumed in a future update. Once you move away from the app it disconnects itself, as does MS.

    #119163
    Profile photo of Hansenhaus
    Hansenhaus
    Participant

    Thanks for your reply.

    The difference is MS automatically reconnects very quickly when I pull it back to the foreground. If they could get MixPad to do this as well that would be sufficient.

    #119184
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    The issue is that you cannot have a persistent network connection with an app running in the background as described here – https://forums.developer.apple.com/forums/thread/685525
    When the network connection is dropped, the app will logout to ensure there’s no mis-match of data, as all data is sync’d when first logging in.
    We may look to speed up the reconnection process in future, but keeping the connection going in the background is not possible.

    Thanks,
    Keith.

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