CQ-MixPad App Disconnecting too easily and Bluetooth unreliable.

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Lee7 Lee7 3 months, 1 week ago.

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  • #119622
    Profile photo of JoJo
    JoJo
    Participant

    Hi there. I use 2 iPads, one for monitor position and one for FOH to control my CQ-20b, (also as a backup in case one gets dropped), I also use the “Monitors” iPad for playing between set music. It literal sits 2 metres away from the CQ-20b.

    I have had to stop this because as soon as I change away from the MixPad app, it immediately disconnects and there are precious seconds where I cannot access the faders.

    (While I am here, PLEASE can we have a MUTE BUTTON on the PROCESSING PAGE! I’ve already asked for this in the feature request but it is annoying me a lot. LOL)

    I have not had this issue with other mixing apps on iPads before and I am wondering whether it is a bug or there is a setup issue I need to be aware of.

    It happens on both iPads so I know its to specific.

    Any helpful thoughts?

    Also, Bluetooth appears to drop out a lot when playing music. I have reset all the connections and it still does it to all my devices. I have had to revert to using a cable to be reliable but it does limit where I can put the CQ-20b on stage.

    #119629
    Profile photo of Lee7
    Lee7
    Participant

    @jojo

    The MixPad app does disconnect when moving away to another app which is down to how the app is designed, Keith from A&H has addressed why it does this in another post. You will have to search for it. However, they are looking at addressing the design so the app reconnects faster.

    Alternatively, you could use the MS app as that reconnects automatically.

    If you haven’t done so already, change your internal wifi settings to 5ghz as 2.4 can interfere with Bluetooth, that goes for anything else that maybe using 2.5 that you have on stage with you.

    Bluetooth operates on the 2.4ghz bandwidth.

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