CQ-20B WIFI not found after start

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This topic contains 4 replies, has 5 voices, and was last updated by Profile photo of Mekeli Mekeli 1 month, 1 week ago.

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  • #116799
    Profile photo of smadep
    smadep
    Participant

    When I turn my CQ-20B (by plugging it in) its WIFI is not visible always.
    I have to unplug => replug and only then it might be available.

    Is there any way to file a support ticket for my (registered) device? Didn’t find any on the main website’s support section.

    Thanks & Regards,

    Stefan

    #116801
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @smadep

    You can submit a ticket through support.allen-heath.com

    Thanks,
    Keith.

    #121780
    Profile photo of John
    John
    Participant

    I’m seeing this too. Sometimes the wi-fi doesn’t come up properly, and I need to unplug the power cord and plug it back in. Is there any resolution for this?
    (CQ-20B v1.1.1)

    #122026
    Profile photo of keybits
    keybits
    Participant

    I am also experiencing this. Nothing appearing in the ‘Choose Unit’ screen on CQ mixpad.

    #122523
    Profile photo of Mekeli
    Mekeli
    Participant

    I have reset the A&H wifi, mixer, I have enabled privacy and security, I am able to connect through wifi but will not show up in mixpad. Just a Blinking blue light……
    Anyone found a solution for this?

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