CQ-20B: neither SD card nor usb stick nor Interface to DAW work

Forums Forums CQ Forums CQ troubleshooting CQ-20B: neither SD card nor usb stick nor Interface to DAW work

This topic contains 2 replies, has 3 voices, and was last updated by Profile photo of KeithJ A&H KeithJ A&H 7 months, 1 week ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #116800
    Profile photo of smadep
    smadep
    Participant

    Yesterday I couldn’t record at all from CQ-20B.
    The multitrack record button to SD card was unresponsive.
    Same for Stereo recording.
    And the Interface was not recognized by the DAW.

    All of that was working last time.
    Even couple restarts, with all sorts of combination of SD card, usb stick, USB-cable either plugged in or not … didn’t get it working.

    Today – without any further intervention … all working again.

    That’s not very reliable … any idea, when there is a firmware upgrade to be expected?

    Thanks & Regards,

    Stefan

    #117218
    Profile photo of Philip
    Philip
    Participant

    I have the same problem that I can’t get either the USB or the SD-card to record. Haven’t tried DAW though.

    #117425
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    If you haven’t already, please contact us directly through support.allen-heath.com with more details on the setup, along with cards/drives/computers/DAWs being used.

    Thanks,
    Keith.

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.