CQ-18T software shutdown missing?

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This topic contains 3 replies, has 2 voices, and was last updated by Profile photo of KeithJ A&H KeithJ A&H 6 months, 3 weeks ago.

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  • #115059
    Profile photo of Rich
    Rich
    Participant

    Hi everyone, apologies if this seems like a stupid question but I can’t seem to find a software shutdown option anywhere on the CQ-18T anywhere, only the physical power switch?

    In the quickstart sheet that was included with the mixer it says, “initiate the software shutdown before turning the mixer off last“. As I said, I can’t find a software shutdown button anywhere, and there is no mention of it in the full manual on the website. I have looked in the menus of the mixer itself as well as on the mixpad app but can’t find anything regarding shutdown. I’ve previously used a Qu-Pac and there’s a shutdown option on the homescreen, but this option isn’t there on my CQ-18T

    I don’t want to shutdown my mixer without following the correct procedure and potentially causing damage but I cannot find out how to do this. Does anyone know? Hope I’m not just being thick!

    #115062
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi Rich,

    No you’re not being thick!
    We do plan to add this as it ensures a graceful shutdown on the software side.
    The main things to watch for when turning off the power directly are that you’re not storing/recalling data or recording audio to USB-A or SD.

    Thanks,
    Keith.

    #115064
    Profile photo of Rich
    Rich
    Participant

    Thanks Keith! So just to clarify, I’m ok to simply shutdown with the power switch then? Until there’s a new update with a software shutdown feature, of course.

    #115073
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @Rich,

    Yes, just make sure you’re not storing/recalling or recording anything and leave it for a second or two untouched before you do so (to allow the state to be stored, which is then recalled on boot).

    Thanks,
    Keith.

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