CQ 12 wifi keeps dropping

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This topic contains 5 replies, has 2 voices, and was last updated by Profile photo of mfusa mfusa 3 months ago.

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  • #118547
    Profile photo of sleshnyc
    sleshnyc
    Participant

    using a tp link tl wr802n nano router. I can connect, and my iphone/ipad sees the mixer and can control it, and after about 20 seconds it loses connection. This happens repeatedly.

    #118548
    Profile photo of mfusa
    mfusa
    Participant

    So, you are connecting wirelessly to the TP Link and then wired from there to the CQ? Have you tried loading the CQ Mixed on a laptop, connected the same way, and see if you can reproduce it? If you can reproduce it wifi from laptop to TP Link then run hard wired LAN from laptop into the TP Link and see if you can reproduce it. I think you just need to rule out whether this is a wifi issue or IP (or other) networking issue and this test might help you.

    #118550
    Profile photo of sleshnyc
    sleshnyc
    Participant

    thank you. but yes it does drop out with the software on my laptop. There is no way to hard wire to this router as it only has one connection and that’s for the router to connect to the mixer

    #118551
    Profile photo of mfusa
    mfusa
    Participant

    You could put a small network switch off the port and connect both the laptop and CQ to it.

    What operational mode are you using the router in (Wireless Router or Access Point Mode)?
    Looking at the info for this device, this is a bit of a funky router. With most devices, for this use case, I would probably leave them in router mode and just use the LAN ports for the CQ and any client devices. However, this device only has one port so, in Wireless Router mode, this would be a WAN port not a LAN port.

    Anyhow, I’d probably confirm you have this in AP mode and ensure that the DHCP server is enabled on the device in AP mode.

    Also, you could reconfigure it to router mode and just test it from your PC/iPad to the Internet to see if it’s being reliable. Seems like a pretty old router, maybe confirm that you’ve got the latest firmware installed (11/2022)? https://www.tp-link.com/us/support/download/tl-wr802n/#Firmware

    Some of these older chipset TP link devices can be a bit finicky. The chipset in the CQ itself is probably newer and better than this device would offer. Is there a reason you are not using the onboard CQ wifi?

    #118552
    Profile photo of sleshnyc
    sleshnyc
    Participant

    there is no built in wife on the cq12 and yes it’s in ap mode

    #118555
    Profile photo of mfusa
    mfusa
    Participant

    My bad, I forgot about the lack of wifi on cq12.

    Another troubleshooting step I thought of. From your laptop, or from a network troubleshooting app (like wifiman or similar) on the iPad, connect wirelessly to the TP Link. With the CQ turned on and plugged in, run a continuous ping from your client device to both the management IP address of the TP Link and the IP address of the CQ at the SAME time. Let it run for a while as you monitor. See if you get dropped packets. If both devices drop packets at the same time then it’s an issue between your device and the TPLink (or the TPlink itself). If only the CQ drops then it’s an issue between the TPLink and the CQ. This might help you with next steps. Consider updating the firmware of the TPLink (if not already) after and see if it helps.

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