Connection failed, DLive mixpad on iPad

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Joe Joe 2 years, 11 months ago.

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  • #79427
    Profile photo of Joe
    Joe
    Participant

    Dlive c3500 is running v 1.63 rev 38182 and iPad is running 1.70 and the iPad sees the mix rack, but when I try to connect I’m getting a

    Connection Failed
    mixer version error

    iPad iOS 12.0.1

    Any ideas? Also tried with another iPad that was operational and same message without iOS update. Is there a admin password from the console need to authorize the DLive mixpad?

    Thank you,
    Joe

    #79429
    Profile photo of RS
    RS
    Participant

    MixPad 1.7 won’t run with hardware running lower firmware revisions.
    And at the moment, there is no way pack to a lower MixPad version. This is high on the wishlist from a lot of users to get solved.

    Until then your only way is to update the hardware to 1.7+

    #79430
    Profile photo of Joe
    Joe
    Participant

    Thank you all up and running! Customs came back on mixpad once we recalled a show and scene.

    Updated to 1.7.1 with no issues. iPad must have auto updated!

    Thank you again!

    Joe

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