Configuring Qu-16 with Windows

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This topic contains 3 replies, has 4 voices, and was last updated by Profile photo of SteffenR SteffenR 5 months, 1 week ago.

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  • #96990
    Profile photo of Mark
    Mark
    Participant

    I have a Qu-16 that I’ve linked to a Windows laptop. I’ve installed A&H ASIO drivers. I’m using OBS with the ASIO plugin. I can see all the input channels, and in Windows I can also see the three stereo outputs.

    However, no sound flows to/from the Qu-16 and my laptop.

    When I try and play sound from my laptop using ST1, ST2 or ST3, nothing happens. In VLC, the progress bar will continue, but no sound comes. On the web (for example, a YouTube or Vimeo video) the video will just refuse to start. Same for SoundCloud.

    The other way (from the Qu-16), nothing arrives at the PC on either ASIO or the normal 2-channel Windows drivers. The Buffer section of the A&H control panel says “ASIO not active”. On the Qu-16, I’ve configured I/O Patch -> USB Audio so that each channel is mapped to a different output.

    What am I doing wrong?

    #96994
    Profile photo of volounteer
    volounteer
    Participant

    @mark

    using win 10?
    have you fixed win10 to play nice with audio ?

    #96997
    Profile photo of Mike C
    Mike C
    Participant

    What channels or board mix out are you wanting to send to OBS?

    OBS will only see tracks 1 & 2 of the connected incoming USB multitrack
    connection.
    You set up the inputs to the multitrack in the IO set up menu under the
    USB tab.

    Do the You Tube ect videos playback if you disconnect the QU16?
    Did you try it before installing the driver?

    #97000
    Profile photo of SteffenR
    SteffenR
    Participant

    most obvious question… did you switched the needed inputs to USB-B?

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