Channels "UN-ganging" spontaniously

[DanielKParticipant]

Hi all,
I’ve had this issue for about 8 times during 30+ shows.
I have two sets of ganged channels (ST1L-ST1R and ST2L-ST2R) . During show (in which I use 8 scenes) sometimes I find out that one of the channels is ‘un-ganged’. I have no clue where that comes from. When I gang the channels again, everything works fine again.

Anyone has this issue before?

I started another topic (about MIDI problems with QLab see: topic here ), could this be related? Is it possible that QLab MIDI sends an ‘ungang’ message in stead of a scene change?

[Alex A&HKeymaster]

Hi Daniel,

There is no control over ganging via MIDI, but it could be a scene that doesn’t have this ganging information. If you block ganging changes in the global filter, does this solve the problem?

Thanks
Alex

[DanielKParticipant]

Hi Alex,
Ganging changes were already blocked in global filter!
All scenes have the same ganging info (for as far as i know, next time i will unblock the global filter and see what happens when i recall the scenes.).
It didn’t happen yesterday but it did two days before. Same show, same scenes.
Strange.

Thanks, Daniel

[Alex A&HKeymaster]

Hi Daniel,

That is strange!

If you’re able to recreate this behaviour, please go to support@allen-heath.com to start a support ticket.

Thanks!
Alex

[DanielKParticipant]

Hi Alex, I’ve been able to reconstruct this issue.

It happens when I recall a scene while moving the ganged faders.
In my case, i was doing a fade on the sq, while Qlab sends a program change. You feel a light ‘bump’ on the ganged channel fader and after that the channel is ‘unganged’.
This also happens if i do the scene recall on the SQ itself, and also when I ‘re-recall’ the scene I am in.

Still not sure if it is a bug or if it can be prevented by setting different global/scene filters.

Thanks, Daniel

[Alex A&HKeymaster]

Hi Daniel,

Thank you for letting me know!

Have you started a support ticket already? If not, please include your show folder in the ticket so I can pass it to our software team.

Thanks!
Alex

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