Boot-up issue

[Rocketman]

I’m experiencing boot up issue. I plug in and turn on power switch then screen starts for a few seconds then shuts down. I retry a few times until it finally starts. Worried it will do this while I’m out gigging and not start at all. Any suggestions?

[Anonymous]

I would be worried as well; I would open a support case. Maybe you’ll get lucky and it’s a flaky power supply that can be swapped out. When the unit is running can you get it to die by gently flexing the power cable around? Maybe it has a frayed or weak connection point.

[Rocketman]

It’s perfectly fine once it’s running. Wires are good. I can bend and wiggle them with no issues. It’s only at start up.

[Brian]

This is definitely a power issue. The system is not receiving enough power during the boot sequence (when power demands are at their highest) and the system shuts down. Eventually you get lucky and the system receives enough power to complete the boot sequence. If you are on normal facility power that is working correctly (ie the facility hasn’t lost one power phase/leg) then it is likely the power supply that is going bad. However you should check/measure the facility’s power to ensure that it isn’t a facility/supply issue.

[Rocketman]

I’ll check on that. It has only happened at home and not on the job. I’ll check power. Thanks

[Rocketman]

Brian,…yes it was in fact a power issue. The circuit had too much draw as other things were drawing from the same. I plugged into a different circuit and all works perfect;y. Thanks for your insight on this. Very much appreciated.

[Author]

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