Assignable knob issues?

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This topic contains 4 replies, has 5 voices, and was last updated by Profile photo of Freddagga Freddagga 5 months, 3 weeks ago.

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  • #70943
    Profile photo of kjacksonmusic
    kjacksonmusic
    Participant

    Anyone seeing this other then me?
    Packing mine up for an RMA currenty with this issue:

    Touch and turn knob does not function smoothly unless turned very slowly & consistently. Any quick or sudden motion the knob either stops functioning or values being controlled are changed at random.

    #82967
    Profile photo of jop
    jop
    Participant

    I have the same issue as of a couple of months now. Applying pressure in one direction (toward me when turning left, and away from me when turning right) will help it stay on track but this is obv not good practice. Would like to hear if anyone else has this issue or knows if it’s fixable. I use an SQ6.

    #82984
    Profile photo of TonmeisterDaniel
    TonmeisterDaniel
    Participant

    It is a hardware issue. You have to send your desk back in for repair. I have the same issue with 2 encoders

    #87045
    Profile photo of 22fuzzi
    22fuzzi
    Participant

    Hi,

    Encoder Problem also on my desk at the EQ Gain Control.
    CW (boost) no Problem, but CCW is anoying…

    is there a way to get the right encoder as spare parts?
    Is there anyone out there with an Service Manual?

    How expensive was your repair Tonmeister Daniel?

    Thanks for the Help!!!

    LG johannes

    #87067
    Profile photo of Freddagga
    Freddagga
    Participant

    Had the same issue half a year back. It took a few weeks for the spare parts to arrive at my dealer, but when they arrived I had my console back in a day or two. Luckily it was still under warranty, but since it apparently is a known hardware issue, I wonder what it’ll cost to hve it repaired as well.

    Haven’t had any problems since it was fixed!

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