AHM-16 forced firmware update

[discover]

We have installed various AHM-16/AHM-32.
I went back to our customer with the intention to make a small adjustment in his Audio Setup.

After connecting the AHM-16 to my PC, I was forced to perform the firmware update of the AHM-16.

There was no way to backup the existing set-up of the AHM-16 before the update and
the existing set-up would have been erased.

So I had to go back again to our office and fetch that back-up file.

– How can you backup the existing set-up of the AHM-16 before the update?

[Brian]

Was it that your AHM software was newer than the device’s firmware?

Normally the two versions have to match and if you had a newer software version on your computer, it would likely inform you that you had to upgrade the AHM firmware to match. I suspect you really could have just gone back to an older version of the software on your computer however (that matched the existing firmware version in the AHM device). Although I haven’t used the AHM software, I can have different versions of the Avantis Director installed on my computer at the same time just for this purpose. I suspect the AHM software works the same way.

Of course I could also be completely off base here and this wasn’t what happened at all!

[Author]

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