After update, iPad not connecting……

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This topic contains 7 replies, has 6 voices, and was last updated by Profile photo of psikes psikes 9 months ago.

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  • #95132
    Profile photo of taytay512
    taytay512
    Participant

    ****FIRST POST TO THE SITE!****(sort if its been asked already.)

    This is my model:

    Allen & Heath Qu-Pac Ultra-Compact Digital Mixer (AH-QU-PAC-32)

    I always ran the sound from my iPad nd never had any issues. Recently mu iPad updated to the new iOs and now this weekend, my iPad would not connect to the board but older models that have not been updated would connect.

    Does any one have any knowledge if there is a reason why this happened or anything to fix? Thank you!

    #95133
    Profile photo of psikes
    psikes
    Participant

    No problems with mine at all. iPhone and iPad both working fine after the update with the same Qu-Pac. Good luck

    Phil

    #95134
    Profile photo of volounteer
    volounteer
    Participant

    @taytay512

    updated to what?

    what are the others running?

    sure sounds like the update is NFG.
    if it aint broke dont fix it!!
    not always possible to go back to what was working after updates.
    I keep ALL my updates turned off on ALL my devices.

    #95135
    Profile photo of garyh
    garyh
    Participant

    In your iPad settings, try turning WiFi off then back on. Make sure it connects to the WiFi your qu-pac is connected to.

    #95136
    Profile photo of SteffenR
    SteffenR
    Participant

    the new iOS is using random MAC adresses for new connections and this could be a problem with some WiFi APs
    maybe that’s a problem for you but could be something totally different as well…

    #95137
    Profile photo of taytay512
    taytay512
    Participant

    Updated to the iOS 14 version. This was a new tablet and I totally forgot to turn off the automatic updates. The other tablets are still running the 13.something and have not been updated to 14.

    #95138
    Profile photo of Mike C
    Mike C
    Participant

    iOS gives you a very limited time to roll back an up date.

    On my iPads and computers I have all auto update functions turned off or at the
    very least set to notify of an update but require manually starting the update.

    Thanks for the heads up to a possible issue, I’ll keep my iPads at 13.3 for the time
    being.

    Does the mixers WIFI network show up on the WIFI list and can you connect
    to that network?
    Can you connect to other WIFI networks and get on line?
    Is you mixer WIFI network using a hidden SSID?
    If the mixers WIFI is showing up on the list maybe try forgetting/removing it from the list and do a reconnect.

    #95141
    Profile photo of psikes
    psikes
    Participant

    I updated my iPhone first from 6.13 to 14 with no problems. I checked with Qu-You, Qu-Control and Mix Station. Once I verified those all worked I upgrade my iPad from the same version to the new iOS 14 and again verified those three as well as Qu-You to function as they did before the upgrade.

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