Ace over cisco 2960

[Genesis Services]

Hi Everyone, I am trying to connect my mixrack (idr48) to my surface (t112). It does not seem to be connecting. I have tried this several times, but they refuse to connect to each other. i even set the ports fixed on 100mbit.
I want to try to trunk 2 switches with each other and use one port on each switch in a dedicated vlan to connect the mix rack to the surface.
I want to make a second vlan for the dante network so i can use everything with one single cat 6 cable
But first i tried using the surface and the mix rack on the same switch to make sure i have the right port conguration, but even that does not work.
Does anyone has a config file?
Any kind of help is appreciated

[Underscore]

By chance have you tried your ace connection direct, without a switch, just to make sure that the surface will talk to the mix rack to begin with.

[Genesis Services]

Hi Sparky,
Yes, i have been using the systems for about 4 years now, the problem starts when i put the switch in between. the odd thing is that when i use a very simple 20 euro sweet switch, it actually connects and works, but it does not work with the 500 euro cisco. A cisco specialist looked into it and noticed that a lot of packets was being dropped in the switch. the reason why is still a mystery.

[Genesis Services]

we also looked at the broadcast storm protection, this was set to 10g but the traffic was measured at about 48k so that could not be the reason, and the switch was not blocking any broadcast. we lowered the broadcast protection to about 45k and you could see that the switch went into blocked mode.

[ahjeff]

The ACE link won’t work properly if there are any non-ACE packets on the link, in part because the ACE traffic uses all of the 100 megabit bandwidth available. Managed switches typically have a number of protocols running that will generate ‘some’ packets.

One thing you could try would be to put the ACE sockets in their own VLAN that doesn’t include the management interface.

The knowledge base article covering this is here: https://allen-heath.helpserve.com/Knowledgebase/Article/View/703/87/can-i-run-dsnake-through-a-network-switch

Hope this helps

– Jeff, A&H

[Genesis Services]

Thanks Jeff, i will try it and come back with the results

[Author]

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