Two crashes yesterday

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This topic contains 4 replies, has 4 voices, and was last updated by Profile photo of OSM OSM 8 years, 4 months ago.

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  • #23778
    Profile photo of plevrier
    plevrier
    Participant

    Hi all,

    Yesterday I had a normal gig with a band I mix several times a month.

    During the show my GLD freezed for about 1 minute. Audio was still going, but nothing working on the console. No meters, display stuck, no buttons working.

    During the pauze I was using the internal MP3 player. Suddenly after finishing a song, the next one didn’t start. The console was frozen again. This time no response at all, so I had to switch off-on the console.

    luckely I didn’t have crashes during the rest of the show.

    Anybody had the same issue(s) ?

    regards,
    Pascal

    GLD80 :-)

    #34019
    Profile photo of eotsskleet
    eotsskleet
    Participant

    Which firmware have you installed on your desk? Have you unplugged your usb-stick during the show? Heard a few time’s about this issue in combination with USB proceed!

    GLD-80 / AR2412 / AR84 / Qu-16

    #34020
    Profile photo of jdh28
    jdh28
    Participant

    Pascal,

    I had a very, very similar crash a couple of weeks ago – I still have an issue open with A&H support about it – I would encourage you to do the same.

    Mine was with firmware 1.11 and definitely seemed to involve USB sticks. I’ve since upgraded to 1.12 and it hasn’t re-occurred.

    John

    #34021
    Profile photo of plevrier
    plevrier
    Participant

    I am using V1.12

    During the show I was recording 2track. This USB stick is never unplugged.

    I will ask AH what to do.

    GLD80 :-)

    #34025
    Profile photo of OSM
    OSM
    Participant

    Pascal

    Did you check my movie-link in this post?

    http://iliveforum.allen-heath.com/topic.asp?TOPIC_ID=2646

    And did you check your Log-files.

    If you have the same issues then you should contact A&H Support.
    My DSP-board was replaced last week.

    Oscar.

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