blank Touch screen

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This topic contains 4 replies, has 4 voices, and was last updated by Profile photo of Lieven-Dewispelaere Lieven-Dewispelaere 11 years, 1 month ago.

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  • #23620
    Profile photo of Barni
    Barni
    Participant

    Hi!

    My touch screen just shows the white start up page where you can go into Bios setup or boot order and after that the screen goes blank/black…

    does anyone know if I can do something or if I need to call tech support?

    /Barni

    T-80
    iDR-32
    PL-6
    iPad-MacMini-MacBookPro

    #33217
    Profile photo of Barni
    Barni
    Participant

    now when I have tested to reset the touch screen a massage showed after about 10 min:

    (0.649629) Kernel panic- not syncing: VFS: Unable to mount root fs unknown-block (0,0)

    T-80
    iDR-32
    PL-6
    iPad-MacMini-MacBookPro

    #33218
    Profile photo of tk2k
    tk2k
    Participant

    quote:


    Originally posted by Barni

    now when I have tested to reset the touch screen a massage showed after about 10 min:

    (0.649629) Kernel panic- not syncing: VFS: Unable to mount root fs unknown-block (0,0)

    T-80
    iDR-32
    PL-6
    iPad-MacMini-MacBookPro


    Could be several things, but i’d suggest trying a firmware update on the touch screen, looks like either a hardware problem with the TS computer, or just that some of the software on it got damaged (unsafe shutdown, etc)

    iDR-48, T-112, Mixpad
    College

    #33219
    Profile photo of spart
    spart
    Participant

    Hi i’ve got this problem on my Ilive 144:
    This is the compact Flash Card inside the surface, this C-F have the software for driving the Touch screen…

    Contact Your A&H technical service for Price and more info…

    Reguards

    Denis DI CARLO
    DC’R Live France

    http://www.dcrlive.fr

    #33225
    Profile photo of Lieven-Dewispelaere
    Lieven-Dewispelaere
    Participant

    I once had a white screen at startup but no messages.
    Was a problem with the backup battery CR20xx
    Replaced it and had to enter BIOS setup to change screen resolution.(think 800×640)
    Worked after that.
    Only problem is that the battery is solderd to the SBC board.
    You need some soldering skills. Connected leads with a battery holder so i can replace it easy next time.

    Lieven

    T112/IDR48/R72/IDR16/xDR16/2ACEcards/IPad1
    Save a tree, eat a beaver

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