Firmware download missing zip on mac

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Paul-Wills Paul-Wills 11 years, 11 months ago.

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  • 2012/05/09 at 10:17 am #23136
    Profile photo of Paul-Wills
    Paul-Wills
    Participant

    I have editor 1.83 on a MacBook Pro.
    I have a iDR16 stage rack running 1.81
    I am trying to update the stage rack iDR16 to 1.83 with editor. No Surface.

    My issue is that I can not seem to find the zip file when I down load the firmware file from the website. All I get is a folder that has no zip file inside. The folder is called “Firmware_V1” which has some sub folders and what not but no zip. I do not have a console so I am using editor to update the firmware.

    Any suggestions?

    MacBook Pro 10.6.8
    Editor 1.83
    IDR16
    ACE Card

    2012/05/09 at 12:06 pm #30540
    Profile photo of Stealth
    Stealth
    Moderator

    Hi Paul

    If you are using the Safari browser, you may find it un-zips the Firmware upon download. If so, you need to click on Safari Preferences, select the General tab, and un-tick ‘Open “safe” files after downloading’. Then download the file again. The file must remain zipped for iLive Editor firmware update to work.

    Hope that helps

    Regards
    Sam A&H

    2012/05/09 at 5:37 pm #30547
    Profile photo of Paul-Wills
    Paul-Wills
    Participant

    Thanks,

    That helped.

    MacBook Pro 10.6.8
    Editor 1.83
    IDR16
    ACE Card

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