Layer on t -80 doesnt move

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  • #23028
    Profile photo of mosesmoses
    Participant

    hi ,
    i use a t -80 , some times my right bank doesnt go to the next layer , it happens once in a while i am using v1.83 firm ware can any one let me know is it a firm ware issue or physical damage

    #29067
    Profile photo of AndyHAndyH
    Moderator

    Hi Moses,

    It sounds like hardware to me, rather than software.

    It would be best to contact your nearest iLive Service Centre to get the issue resolved.

    If you are unsure where the nearest one is, you can contact our Technical Support by going to our Support Centre:

    https://www.allen-heath.com/uk/support/Pages/support.aspx

    Hope that helps,

    AndyH

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