Event logs

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  • #23014
    Profile photo of NoemeNoeme
    Participant

    Alguno de ustedes sabe si existe algun documento que describa los mensajes que se muestran en el event logs?, creo que sería de mucha ayuda saber a qué se refieren los códigos que aparecen ahí para dar soluciones o por lo menos saber qué está pasando con el sistema

    saludos

    Comfortably numb

    #29017
    Profile photo of NoemeNoeme
    Participant

    Does anyone of you know about the event logs codes? What does mean ?

    Comfortably numb

    #29069
    Profile photo of AndyHAndyH
    Moderator

    Hi Noeme,

    Which event log codes are you referring too? We have several messages in the event logs (such as devices connecting and scenes being recalled). We would need to know what event log messages you are getting before we can help to explain them.

    If the event log messages are errors, we would recommend you send them to our Technical Support department. Please see a link below:

    https://www.allen-heath.com/uk/support/Pages/support.aspx

    Sorry I can’t be much more help without more information,

    Cheers,

    AndyH

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