Yellow warning notice- QOS Ace Warning

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This topic contains 10 replies, has 5 voices, and was last updated by Profile photo of lawbass61 lawbass61 10 years, 8 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #22442
    Profile photo of lawbass61
    lawbass61
    Participant

    Guys, anyone know why I keep getting a “QOS Ace Port A” warning notice in my event logs? I am doing a theatre production that is using multiple scenes. Every so often the little yellow warning notice appears at the bottom of the screen. If I got to the event log, it always says “QOS Ace Port A” warning. Any ideas on whether this is a problem or if I can ignore it? The show is running fine, I just need to find out whether this is an issue or not. Thanks for any advice.

    Jonathan Wade
    Suburban Legend Audio

    #26291
    Profile photo of Stealth
    Stealth
    Moderator

    Hi Jonathan

    please see the link below this should help answer your question.

    http://www.ilive-digital.com/forum/topic.asp?TOPIC_ID=894&SearchTerms=QOS

    Regards
    Sam A&H

    #26293
    Profile photo of arrowproduction
    arrowproduction
    Participant

    Hi Sam,

    I have the same issue, and I read the link u posted. But how can we check the quality of cable? I have checked the user manuel, if says we can use a normal CAT5 cable, I’m using CANARE RJC5E-4P Cat5e cable, is it good enough for ACE?

    http://www.uftc.net/DMXOFCLineEthernetCables.htm

    Jonathan Lam
    Arrow Production

    Email: jonathanlam@arrowproduction.com.hk
    Website: http://www.arrowproduction.com.hk
    A&H T112 / IDR 48

    #26296
    Profile photo of ddff_lv
    ddff_lv
    Participant

    I doubt it a cable itself, can be bad crimping of RJ45.

    ddff

    #26298
    Profile photo of Stealth
    Stealth
    Moderator

    Hi Jonathan

    The fact that the ACE QOS error is appearing would suggest that you either have a problem with your cable or that you have some interference near the cable that yould be causing a problem.
    It is possible that power cables run along the same path at the Cat5 can cause problems.

    You can buy continuity Cat5 testers which may help to diagnose a cable fault though most of them do not support Ethercon.

    I am afraid we can’t test every single cable out there so there is a list of approved cables on our website. Below is a link to the page.

    http://www.ilive-digital.com/cables.html

    Hope this helps
    Sam A&H

    #26316
    Profile photo of arrowproduction
    arrowproduction
    Participant

    thanks Sam,

    will I create the interference if I roll the 40M excess cat5 cable in a roll?

    Jonathan Lam
    Arrow Production

    Email: jonathanlam@arrowproduction.com.hk
    Website: http://www.arrowproduction.com.hk
    A&H T112 / IDR 48

    #26321
    Profile photo of Stealth
    Stealth
    Moderator

    Hi Jonathan

    I is not advised to keep cable on a drum or in a roll as this can potentially cause problems due to interference.

    Regards
    Sam A&H

    #26322
    Profile photo of lawbass61
    lawbass61
    Participant

    This seems a bit problematic. We can’t exactly predict from venue to venue exactly how long we need our cable, and can’t carry multiple different lengths. Likewise, if we have extra cable, we certainly need to to keep it neat and organized, so it either needs to stay on the roll or in a coil.

    Jonathan Wade
    Suburban Legend Audio

    #26328
    Profile photo of Stealth
    Stealth
    Moderator

    Hi Jonathan

    Sorry i probably made this sound more serious than it actually is.

    This is very unlikely to actually cause a problem. I have tested our equipment hear with various cable on drums and in a roll and have had no issues, though there is a small chance that using cable in this way could cause a problem.

    Regards
    Sam A&H

    #26339
    Profile photo of Mr-B
    Mr-B
    Participant

    Not sure if this helps as I use Ethersound and network links not ACE but I have 80m cables to connect rack and surface together, sometimes quite a bit is left on the drum and never had a problem with interference. Though to be fair I installed two Gigabit network smart switches one withe the mix rack the other with the surface and connect them together using multimode fibre cable. With this I can have up to 550m of cable between the two, this works very well indeed so these days it is my usual method of connecting surface and rack.

    #26340
    Profile photo of lawbass61
    lawbass61
    Participant

    Thanks Sam. I suddenly realized that much to I am sure much confusion, you are trying to respond to two people named Jonathan!

    Jonathan Wade
    Suburban Legend Audio

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