“recall” not 100% correct

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This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of Wolfgang Wolfgang 11 years, 10 months ago.

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  • #22105
    Profile photo of Wolfgang
    Wolfgang
    Participant

    i got a problem:
    when i offline store a show in the editor, an later i load this show (over USB) in the surface, sometimes a gate or a lowcut parameter in some channel are not correct.
    one time i had a different gain-parameter in channel A1!

    have anyone made this discovery too?

    (here is the “bad english service” from germany[:D])

    #24575
    Profile photo of Stealth
    Stealth
    Moderator

    Hi Wolfgang,

    I have been unable to recreate your issue. would your be able to send the show in question to: Support@allen-heath.com

    Can you also provide a description of what parameters are incorrect when you recall the show on your desk? Also a description of your offline show hardware and your physical hardware setup.

    Does the offline setup in Editor match the physical hardware setup you have? It is important that the offline session does match your physical system setup so that you do not have any compatibility issues that could cause parameters to be different.

    Best Regards
    Sam A&H

    #24613
    Profile photo of Wolfgang
    Wolfgang
    Participant

    yes, the offline setup has the same setup as the hardware.
    i have send my file to Markus Sinsel from A&H Germany.

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