Forums › Forums › Qu Forums › Qu troubleshooting › Qu-Drive Compatibility Thread › Reply To: Qu-Drive Compatibility Thread
@airickess what we’re after is complete and definitive results in each submission 🙂
What’s the make on model of the drive? Would you be able to make a test multitrack recording on it?
For multitracks we recommend that the device is recording for at least 2 hours, but ideally filling the drive if possible as it can sometimes take this long for the USB buffer to overflow.
Just hit record and play on Qu-Drive and it will tell you if there are any errors. You don’t even need any audio input really.
You may find that you only get a couple of errors in this time. We will not approve any device if there are any errors at all. However, it’s up to you whether you find a couple of errors acceptable or not.
Regarding firmware, we have found that if the device can be formatted and a show can be saved and recalled then firmware can be installed from it.
Have you found that this isn’t the case with a device?
Looking forward to hearing back from you.
Harry.