Reply To: Mix Select Keys Unresponsive

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I would do a System Hard Reset. From Page 65 of the current manual:

Note – A hard reset clears all current settings, all
Scenes, User Libraries and User Permissions.
First turn off the system including amplifiers and
powered speakers.
To hard reset the Qu mixer – Press and hold the
touch screen Reset and Setup keys together and then
power up the mixer. Keep the keys pressed for at least
5 seconds while the mixer boots. Release the keys.