Reply To: iLive preamp failures

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C4 had failed on my iDR-48 last year, same issue- low gain, increasing the trim level would result in a sudden signal spike at around the 3:00 position.
I sent mine in, and had the entire C row card replaced.
I specifically ordered the F card moved up to the C position, and replaced the F row with the AES card. Had them send back the original C card too. I convinced myself that the defect turned into an upgrade for the mixrack. They tested all inputs and outputs, all working 100%.