Reply To: Qu-32 USB-B Streaming Produce Robotic Noise

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I have a QU24.. was doing the same thing.. Here’s what I wrote to tech support… Video Card issue. After about 5 mins, I would get artifacts and the sound was tinny and crap. This may not be your issue but it took me a while to figure it out.

Since nobody has really gotten back to me on this.. I’ll update you with my findings. I did manage to fix my problem, and I’m sure I’m not the only one that it was happening to.
My video card was the issue. Not only my original video card but my replacement video card was as well. The issue was they were both Nvidia based graphics cards. For some reason, your asio driver, or the usb, or something else, has an issue with Nvidia cards.
I replaced the card with an ATI/amd based card and instantly the issue went away. Not sure why but Nvidia cards and your QU24 don’t mix.
I noticed because when playing youtube videos or anything else, the sound would go to digital artifacts, and the video would seriously start to stutter. I replaced the video card but (without thinking) with another Nvidia card. It was still happening and I lived with it for a while, but then it started doing it all the time. I replaced the card with ATI and I can run at 7ms buffer with no issues whatsoever.

I’m running a Gigabyte GA-970-U3 motherboard with AMD FX 6400 processor.

Hope this helps someone.