Reply To: firmware 1.7 usb connect QU16

Forums Forums Qu Forums Qu troubleshooting firmware 1.7 usb connect QU16 Reply To: firmware 1.7 usb connect QU16

Profile photo of airickess

See if your computer has a power profile that shuts down power to its USB ports if it senses that they are not being used. To do this you go to Control Panel>Device Manager>Universal Serial Bus controllers and click on the arrow next to it to open the list. Right-click on each item in the list and click on Properties – it will bring up a window. In the window click on the Power Management tab and uncheck the box that says “Allow the computer to turn off this device to save power”.
Another thing you can do is to make sure you power up the console first and then power up the computer.
Have you tried different USB cables?