Reply To: New and in trouble No Audio at all

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Paul
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Bob yes I have tried that, as Mark says user error has been as far as I’m concerned crossed off. A little disappointing I chose Allen and Heath because of their long standing in the business, this is a knock. Either quality control let a faulty unit through, or something has shaken loose (like Marks idea of the ribbon cable) during transit. Neither of these things inspire confidence. So what I know from all this is the digital side of things is working, digital signals can be routed around the desk out to my DAW and back, so the A/D side is working as expected, where things go pear shaped is on the D/A side of things.

So once again thank you all for your time, I was fairly sure it was a duff unit and you guys have assured me there is nothing I have missed through unfamiliarity with the gear.