Forums › Forums › Qu Forums › Qu troubleshooting › AB168 + QU-16 Failure › Reply To: AB168 + QU-16 Failure
2015/07/14 at 1:30 pm
#49264
Just to confirm the firmware resolution, this last week we lent an AB168 to a client, forgetting to ensure that they had updated their QU16 desk.(We thought they had, having sent them a previous instruction which was probably ignored….)
Needless to say, whilst in their care, the AB168 reverted to original firmware following a power failure and they lost control. The panic phone call later confirmed that they had not updated the desk to V1.7+, so we had to talk them calmly through the update. Solved the problem when the AB168 was automatically aligned, but not before client had lost half a show.
Stark warning to all!
