Reply To: No Network Connection on Qu-32

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Rob
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So finally after 2-1/2 days I did speak with a guy at American Music & Sound, the US Distributor for A&H.
Had me run through a bunch of tests, and at the end, he said my console is going to have to go back to A&H.
I’m a bit upset, have only had the thing for a little over a month.
But what really made me upset is I am expected to pay for shipping to A&H, they pay for it coming back.
I’d understand this if the console was a year old, but not a month old.
He said he would speak to the powers that be, guess we’ll see if he is successful.
I have to say, this episode with it taking days to get someone on the phone has really soured me on A&H.
For a $3000+ piece of gear, I expect better.