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its snaps in just like a 8 conductor, he used a non conductive tool to touch it move it and it cuts out just like it did from day 1 it appears my unit is out of warranty now. Cable was bad from get go just slowly got worse. just to be sure we reverse it and the problem was in the same spot. This is probably not gonna be a common thing for anyone. I been chasing it for a while it just got worse and worse. Trying to get AM the service center to send me one. I tell ya I’m a lot happier now know its not the board but a simple cable now just to get my hands on one.