Reply To: AB168 + QU-16 Failure

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Hi there,

We have an identical problem with a brand new AB168 and a QU-24.

Other dSnake boxes work fine and we’ve tried all sorts of cables, but no control of gain, pad or Phantom on AB168 switched inputs, making the stagebox essentially unusable.

Audio passes perfectly well in both directions and both devices seeing each other. Everything normal on QU-24 local inputs but as soon as you yellow light the inputs to dSnake, the desk shows gain and phantom power changes, but nothing happens on the stagebox.

We did a firmware upgrade to latest version on the QU-24.

Before we raise the issue with tech support, anyone with ideas please step forward!

Regards to all,