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After bench testing at service center, it was concluded that the C1-C8 card needed to be replaced.
I had them put the F card up to the C position, and purchased the AES/EBU card and they installed that in the F position.
Will see how it all works when I get it back.
Thanks Lieven and Barni for the posts.

Oswego, IL

T112 & iDR48
Sony F 1.73GHZ I7 8 Core
Win 7 Pro 500GB HD 8G RAM
TP-Link WR1043ND & Airport Express