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I am using the Mac application. I assume it would be similar. I did have my wireless network om.

Chris93: As far as whether I was logged into the A&H software download area – I was since I just downloaded the Firmware Update Manager and the update itself. I thought of this too so I re-entered the page (submitted my email address etc.) and tried again.


Originally posted by gkhewitt

I had an issue with the upgrade similar to yours:

– Make sure only the Dante network interface is enabled/connected within windows, all other adapters (especially wireless) should be disabled
– Make sure you are connected to the Dante primary port on the M-Dante card
– Turn off windows firewall
– Run update manager as an administrator

That’s what I had to do to get it to work.



GLD80, AR2412, 2xAR84, Dante