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Ryan Loudmouth Jenkins:

I find your answer both offensive and tremendously stupid!

Implying that the users “press to many buttons at the same time” or “a certain sequence of buttons” should cause problems is just plain dumb.
Also your assumption of the same people having problems over and over again…

Your last comment “It’s basic common sense that will prevent crashes” is just to idiotic to comment at all… Get real man!

The only thing a user can do is make sure that the firmware is up to date, and to use a high quality USB-stick. Other than that the console should just work as intended!

My GLD has crashed, went to service, came back and crashed again. Then they swapped it with a brand new one, and i have not had any trouble since. So: user errors, i think not.

But hell, what do I know? I’ve only been working as a professional FOH-engineer for 20 years, on a wide range of analogue and digital consoles…