2410

#33003
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john@eartsinc
Participant

quote:


Originally posted by AndyH

Hi John,

Do you know what colour the top LED goes on the PL device when the problem occurs? That might help us understand what’s going wrong.

Does the problem happen with any show loaded? Have you tried loading one of the template shows just in case?

If that doesn’t work, perhaps it’s worth contacting A&H Technical Support (http://www.allen-heath.com/uk/support/pages/support.aspx), as they may be able to help.

Cheers,

Andy
A&H


Andy,

The LED color turns red very quickly, then back to green. It’s intermittent. I wish I could use shielded Cat5. But the install distance is about 150′-175′ of Cat5E. I will try a short piece of shielded cat5 close to the mix-rack, but it won’t solve my issues. I did contact A&H tech support here in the U.S with American Music and Sound, but no success. Thanks.

John
System Integrator
Entertainment Arts Inc.