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Well done Toby you and Michael have it nailed, maybe the incessant whining will now cease if the proper channels are utilised.
A&H Tech support is one of the best there is, great guys that go way above and beyond to help.
I have been using iLive since it’s initial roll out, single rack, dual rack with and without surfaces you name it.In door’s out doors even on boats, over 90% of my woe’s are always pilot error and I am the first to admit it. The individual units are on the whole very reliable, but no electronic system is 100% infallible. I have had most other manufacturers consoles fail on me at some time or other, as it has been said before P.P.P.P.P.P and R.T.M.