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I had once an issue with my IDR32 – it was an error of the network board – the idr32 was replaced quickly with no problems. But, of course, ruined my gig.
BUT to be honest – i dont think you find any brand that never had any desk-failure.

I had an issue once or twice where the surface was not responding anymore – but found out the error was in front of the desk – and the cause was an false ip setting on one of my laptops.

Hardware issues can happen – but i can assure you that there is no general problem with ilive hardware or software.