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quote:
Originally posted by tk2k
Or how easy it is to access layers. How do I go from layer 1 to 3 on scrolling?
Pop groups, vca groups,”extend mode”, “area B”, one of the things it excells at is getting what you need to your fingertips straight away!
I have been hoping A&H would introduce something akin to pop groups.
quote:
Originally posted by tk2k
I had an installed shure UHF-R receiver die on me yesterday. Been installed for 3 years, no abuse, climate controlled, just died. That’s why we have a profit margin and a rainy day margin.
In my world it is not that simple. I have done shows where the Australian prime minister is speaking, and regularly with national acts. If a show goes down it can be very expensive and embarrassing, and I will probably never see that client again.
A “rainy day margin” just doesn’t cut it!
quote:
Originally posted by millstI once had an issue with the CF card in my iLive.
I made a call to A&H after hours and within 20 minutes had an international call back from one of the guys who helped build the thing.
They put up an ISP image of a CF card on their web server and talked me through burning it to a new card.If that is not support I don’t know what is.
That was back in the days when the modular series was all they had.
Now the T series is out, you can afford to carry spares to gigs. I usually have a spare mix rack ready to go for large gigs. Not that I have ever needed it, but support is far less of an issue these days. These things are pretty robust.
I totally agree.
I think the iLive is a reliable system. Occasionally, equipment breaks, it happens.
A&H UK has always been excellent with backup and support. In regards to my recent issue, I spoke to Al in Cornwall, who was very apologetic(though the problem was not with them) and he was able to contact my distributor and make things happen. Thank you Al
If I am going to continue using iLive in a professional capacity I would like to think that all the “mission critical” spares are stocked in Australia and can be put in an overnight bag to me if necessary.
Darren