1986

#30414
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Stealth
Moderator

Hi Gary

We are currently aware of an issue with show files causing problems with the system. We plan to resolve this issue in the next maintenance release of firmware which is planned for release in the near future.

This issue is related to having mix channels setup in your custom meters view and also changing the mix configuration when changing show. To avoid this issue you could manually match your mix configuration to the same configuration of the next show you recall, this should stop the problem occurring until the next release of firmware.

To report any software issues you have found please contact A&H technical support: http://allen-heath.helpserve.com/

Please include a detailed description of the problem, a reproduce procedure if possible, a copy of any show files that may cause any problems and a copy of the event log.

Hope that helps

Regards
Sam A&H