1740

#29769
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AndyH
Moderator

Hi ddff_lv,

It sounds like your multicast problem and the error messages you are getting might be related. They both suggest that your IP address settings maybe wrong.

First please ensure you have no other devices connected to the network.
Then open up the Network Setup Page (You’ll find this under Utility -> Network).
Please ensure that your settings are the same as below:
Touch Screen IP: 192.168.1.3
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.254
DNS: 0.0.0.0
Domain: [null]
Update Network Settings: Ticked.

Surface IP: 192.168.1.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.254
DNS: 0.0.0.0
Domain: [null]
Update Network Settings: Ticked.

Mix Rack IP: 192.168.1.1
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.254
DNS: 0.0.0.0
Domain: [null]
Update Network Settings: Ticked.

The last numbers of the IP address can be varied, but only between 1 and 254. And please ensure they do not clash with any other static IP address devices on your network (if you have a wireless router or access point then this will normally have its own static IP address).

Hope that helps,

AndyH