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[StealthModerator]

Hi Chrisn

Did you buy your module new or second hand? if you brought it second hand then you will need to purchase a ne licence from the Audinate website:

https://www.audinate.com/index.php?option=com_virtuemart&product_id=49&category_id=13&page=shop.product_details&flypage=flypage_cart.tpl

If the module is new then please contact Audinate support they will be able to help you resolve your issue.

allenheath-support@audinate.com

Regards
Sam A&H