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Had this a couple of times on my ageing 112 with various buttons 1 problem was the circuit board with the switches on was not quite bolted in square causing the actual switch to stick, another was a button cap (the coloured plastic bit) had a bit of moulding flash on it causing the button to catch the metal trim. No problem fixing it did it myself both times, have a word with Technical and the guys will help out, May need a trip to your dealer if you don’t feel comfortable doing it yourself.