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#27107
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Moderator

Hi Mario

This Red cross would indicate that you are sometimes losing control data packets being sent between the surface and mixrack. If you are not experiencing any problems and this only happens sometimes would not worry to much. It just means that you are possibly at the bandwidth limit of control data.

If you experience any control issues this could indicate where the problem is.

Are you running any other IT equipment connected to your system e.g. Laptop, Router, managed switch? If so you may have some processes enabled that are causing lots of traffic on the network resulting in the bandwidth being maxed out.

Regards
Sam AH