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#26872
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Stealth
Moderator

Hi Alfred

Can you please confirm that you have no audio at your surface at all?

Does audio work ok at the mixrack?

Does PAFL or talkback work from the surface?

on the surface Utility – diagnostics page in the power status are all of the green lights active?

quote:


No i did connect the ethernet connection!


Can you please confirm that you connected the cables between the mixrack ans sruface ACE ports?

is the system lock LED active on the back of the surface?

please contact A&H technical support with all the information you know. Thet will be able to help you resolve you issue.

http://allen-heath.helpserve.com/

Regards
Sam A&H