Profile photo of papromike

Woah, thats wild, we have sold and installed over 80 of them here in the states and have not had any issues yet.

have you tried resetting the settings, in the owners manual in the back of is a method to reset all of the Network settings.

You flip the dip switches inside the security panel and then reboot, this will reset network settings.

Have you contaced AH UK and spoken with the guys?? I assure you this is a totally isolated incidence..