Strip LCD Crashing

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This topic contains 13 replies, has 8 voices, and was last updated by Profile photo of plevrier plevrier 1 week, 1 day ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #62858
    Profile photo of Simongroom
    Simongroom
    Participant

    Having an issue with the strip LCD’s crashing and going to blocks. The colours will still change but all the text will just go full blocked out.
    Can’t seem to relate it to a certain to a particular event yet.

    Only way to fix this issue is to do a full restart of the console. I can’t find a surface reset 🙁

    #62859
    Profile photo of Chris93
    Chris93
    Participant

    Does it happen on all of them at once?

    Chris

    #62863
    Profile photo of Simongroom
    Simongroom
    Participant

    I’ve had the entire surface go but recently it’s been the bank 2 sometimes half of bank 2 and sometimes all of bank 2.

    Desk is GLD 80 Chrome edition

    Firmware 1.51

    #63318
    Profile photo of plevrier
    plevrier
    Participant

    You can trick a surface reset by changing IP settings of the GLD. Audio will not stop.

    Regards,
    Pascal

    #63427
    Profile photo of VDdigital
    VDdigital
    Participant

    i am also Having the issue with the strip LCD’s crashing and going to blocks. The colors will still change but all the text will just go full blocked out. but this only happens while at work as i write this I have the board turd on and waiting to see if it happens.. and its been about 6 hours now..

    #63428
    Profile photo of VDdigital
    VDdigital
    Participant

    a picture of it

    Attachments:
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    #63523
    Profile photo of Guy
    Guy
    Participant

    Hi there

    Keen to hear from anyone who has a way to resolve this as I’m currently experiencing the same issue with my GLD80.

    #63526
    Profile photo of MikeShand
    MikeShand
    Participant

    Anything relevant in the error log?
    Setup>utility>diagnostics

    Sounds like a hardware issue to me, but just guessing.

    #63527
    Profile photo of VDdigital
    VDdigital
    Participant

    i am not sure if this is Hardware or Software? I did a Full hard Reset and Giving it one more try and if it still not going away i will replace the LCD strips

    #63533
    Profile photo of Guy
    Guy
    Participant

    I’ve updated my firmware to the latest revision in hope that it’ll be be the cure. When it happens again I’ll have a look through the log to see if anything relevant is there. I forwarded the issue to my local service agent, hopefully it’s a simple fix.

    #64776
    Profile photo of sergiogut
    sergiogut
    Participant

    Hello, Did you guys found a solution for this issue? I’m having the exact same problem, when I start the console it works fine, but after a few minutes, the last 4 strip lcd screens from bank 2 loose the text on all layers, only a reboot of the console gets it back. I’m already on latest firmware, nothing relevant on the diagnostic tool.

    Let me know

    #64777
    Profile photo of VDdigital
    VDdigital
    Participant

    Hellow all,,

    I just did few Factory Reset and its holding up for me now. i have been using it for a month now and so far no issues

    #65218
    Profile photo of bharvey
    bharvey
    Participant

    Has anyone resolved this problem? I use a GLD80 (currently about 3 years old) that has begun to have the same problem. It started with just the left four channel strips but has now expanded to include all of the input channel strips. So far, the output banks have been unaffected. The only solution so far has been to reboot the mixer. Sometimes it takes several reboots.

    #65233
    Profile photo of plevrier
    plevrier
    Participant

    You could ty replacing the internal USB cabling. I had an issue that caused loss of communication with DSP board. Rebooting restores te connection. Replacing the UsB cabling (with original A&H spare parts) solved it this issue. Sounds strange, but it can be fatige of the cabling or some sort of corroded USB connectors.

    Regards,
    Pascal

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