Something takes remote control of the board

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This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of Bob Bob 3 weeks, 5 days ago.

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  • #67121
    Profile photo of Bob
    Bob
    Participant

    We have experienced this problem several times now. During a performance, something (not sure if external or internal) takes over control of one or more channel faders and moves them without operator intervention. During a performance today, one vocal channel fader went from mid range, on its own, to the upper rail, and another vocal channel, both on the same layer, went to zero. They were literally yanked out of the operator’s hands by the board. The operator returned both channel level faders back to where they were and everything returned to normal.

    We do have the remote control app on an iPad that we use from time-to-time for set-up but it was not on during this problem. Our GLD80 is connected to our “secure” net and requires password to access the Admin control. There is no one else at our location that has any form of access to this board via our net.

    Is there a reported but or quseptablity the GLD80 has to outside interference that causes faders to move on their own with out operator contact?

    #67130
    Profile photo of Art
    Art
    Participant

    It could be any of the following: The Ghost of Christmas Past, the Ghost of Christmas Present or the Ghost of Christmas Future.

    I’ve even seen that before if there was moisture on or dirt in the fader.

    art

    #67136
    Profile photo of Chris93
    Chris93
    Participant

    Do you have any MIDI devices connected?

    Chris

    #67137
    Profile photo of Bob
    Bob
    Participant

    We do not have any MIDI devices connected. Our FOH GLD80 is on the same LAN as our Production/Record GLD80. We are using Dante to pass audio feeds from other production devices such as video PC sources and our Production GLD80, to the FOH GLD80 that’s experiencing this runaway issue. The Production GLD80 back in our production room has never experienced this problem and both boards have the same version of firmware.

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