Qu-Pad Connection Failed – Connection Error

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This topic contains 3 replies, has 4 voices, and was last updated by Profile photo of Paul99f Paul99f 1 day, 12 hours ago.

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  • #68073
    Profile photo of TechnikFrank
    TechnikFrank
    Participant

    Hey guys
    I have a problem with connecting my ipad with the Qu-16
    I read and follow all instruction for connecting but it doesn’t work
    So maybe someone can help me

    Qu-16 Firmware 1.90
    Qu-Pad version 1.91

    No problem with the connection between the router and qu-16
    Also no problem with the router and my ipad
    In the app i find the qu-16 mixer only when in the mixer dhcp is disabled
    But it find the mixer
    But then when i want to choose the user it appears:
    Connection Failed
    Connection Error

    The manual said when this appears it means that there are more than 8 devices in the same network
    But i’m really shure that is only my iPad

    Does anyone have an idea what iam doing wrong?

    #68079
    Profile photo of Mike C
    Mike C
    Participant

    Maybe an IP address issue. You say it only connects when the mixers DHCP is turned off, what is the static address enter into the mixer. How is the router configured, IP address, DHCP assignment range.

    #68112
    Profile photo of [XAP]Bob
    [XAP]Bob
    Participant

    Sounds like a networking issue rather than a QuPad issue.

    Full details of IP, netmask for iPad and QU. Ensure you’re not using the WAN port of the router

    #68361
    Profile photo of Paul99f
    Paul99f
    Participant

    Similar problem here. Qu-Pad on iPad works fine, as does Mixing Station on Android 8.1, but Qu-You on Android 8.1 can never connect, just gives ‘Connection failed’. Doesn’t see the Qu-16 on the network and if you put in IP address it makes no difference.

    Qu-16 1.93
    Qu-You 1.90 on Android 8.1
    Qu-Pad 1.92 on iOS 11.2.2
    Mixing Station 0.001.32 (44)

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