Problems after first boot-up iDR-16

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This topic contains 7 replies, has 3 voices, and was last updated by Profile photo of gelgameks gelgameks 3 weeks, 4 days ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #63756
    Profile photo of gelgameks
    gelgameks
    Participant

    Hello

    I have been having some issues with my iDR-16.
    Running the latest (Freshly reinstalled) firmware and iLive Editor and the standard FOH LR template, the following happens:
    After the box has been off for a night, when I boot it up I can only get signal to come in. There is no signal coming out of the Main L/R.
    All faders are open.
    However, when I turn the box off and on again it does work.
    What could be causing this?
    DSP board failure? PSU?

    Any help is appreciated.

    Greetings

    #63803
    Profile photo of Steffen R
    Steffen R
    Participant

    I would doubt that it’s the hardware

    #63901
    Profile photo of gelgameks
    gelgameks
    Participant

    Hi Steffen,

    When I factory-reset everything, it still has the same problem.
    It’s really strange!

    #63905
    Profile photo of Steffen R
    Steffen R
    Participant

    can you listen (PAFL) to the outputs after start up?
    if you have a signal at your phones then it could be the output relais

    #63907
    Profile photo of gelgameks
    gelgameks
    Participant

    in iLive Editor I can see that signal comes in, but it’s not sending any signal anywhere.
    All faders open still nothing. I believe it might be something digital, A&H wants me to bring it to repair center.
    Guess that’s my only option right now.
    Thanks for the help though it is greatly appreciated.

    #64214
    Profile photo of Stix
    Stix
    Participant

    Have you tried reloading the same template or another show when it is in the fault state? Could perhaps be internal battery is getting low and dropping settings when off for a few hours. Could explain why it reboots OK as the battery will have charged slightly while it was on.

    #64242
    Profile photo of gelgameks
    gelgameks
    Participant

    That’s a good idea.
    I have been busy for a while sorry for the late response.
    I’ll be taking it to the maintenance people from A&H and asking them to have a look at the battery, as it’s soldered on.

    I have tried reloading templates and it still does not work properly then.

    Thanks for the advice!

    #64458
    Profile photo of gelgameks
    gelgameks
    Participant

    To follow up:
    Service found out the battery is broken and leaking.
    Acid from battery ruined a bunch of stuff on the motherboard.
    Now it needs a new motherboard.. oeff costs the same as it cost me to buy this unit.

    Thanks for the advice though, was very helpful!

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